Fitolium Wellness Privacy Policy

This Privacy Policy outlines how Fitolium Wellness Pvt. Ltd. (“Fitolium,” “we,” “us,” or “our”) collects, uses, stores, and protects your personal data when you visit our website at https://fitoliumplus.com/ (“Website”) or use our services, including Fitolium capsules for piles, hemorrhoids, and men’s vitality. Compliant with India’s Information Technology Act, 2000, and related regulations, we prioritize transparency and confidentiality to ensure your trust in every Fitolium capsule online purchase in India.

By using our Website or services, you acknowledge and accept this Privacy Policy and our Terms and Conditions. If you do not agree, please refrain from using our platforms.

PERSONAL DATA

1. In this Privacy Policy:

“Customer” refers to anyone who (a) contacts us via our Website or other channels regarding Fitolium capsules or services, or (b) enters into a contract with us for products like Fitolium capsules India or related wellness solutions.

“Personal data” is any information that identifies you, either directly (e.g., name) or indirectly (e.g., combined with other data we access).

2. Depending on your interaction with us, we may collect:

Your name, address, email, phone number, gender, and date of birth;

Health-related information you provide, such as details about piles, hemorrhoids, or vitality concerns, to personalize your Fitolium capsule experience;

Health data from healthcare professionals (e.g., consultation notes) when you use our services for Fitolium capsule for piles or men’s wellness;

Payment details (e.g., credit card or UPI information) for secure Fitolium capsule online purchase India;

Device and browser details (e.g., IP address, browser type);

Location data to facilitate discreet delivery across India;

Other inputs you provide on our Website or services.

3. Terms used here align with India’s Information Technology Act, 2000, where applicable.

COLLECTION, USE, AND DISCLOSURE OF PERSONAL DATA

4. We collect personal data only when:

You or an authorized representative (e.g., family member or employer) voluntarily provide it for purposes outlined here, such as ordering Fitolium capsules for hemorrhoids;

Collection without consent is permitted or required by Indian laws.

We seek your consent before collecting additional data or using it for new purposes, except where legally allowed.

5. We may use your personal data to:

Fulfill orders for Fitolium capsules India, including discreet delivery and health consultations;

Verify your identity for secure transactions;

Address queries, complaints, or feedback about Fitolium capsule benefits or services;

Manage your relationship with us, personalizing your experience;

Process payments for Fitolium capsule price in India;

Enhance service quality through reviews, ensuring Fitolium capsule effectiveness India;

Create anonymized data for analytics (e.g., usage trends for Fitolium capsule reviews India);

Notify you of Website updates or new Fitolium capsule uses;

Share wellness tips and promote Fitolium natural remedy India;

Comply with Indian laws, regulations, or law enforcement requests;

Conduct anonymized market research to improve Fitolium capsule offerings;

Share data with authorized third parties (e.g., logistics providers) for the above purposes;

Support other business functions related to your Fitolium capsule online purchase India.

We may contact you via email, SMS, or phone using the details you provide, ensuring respectful communication aligned with Indian preferences.

5A. We may collect, use, or disclose data without consent under India’s laws to prevent fraud or misuse, sharing only with relevant parties like insurers for verification, as needed for Fitolium capsule services.

6. As you use our Website or order Fitolium capsules, we may passively collect:

Site Activity: Actions like searches for Fitolium capsule for piles or vitality;

Device Info: Anonymous data like IP address, browser type, or connection speed;

Cookies: Session and persistent cookies to improve usability, personalize ads, and secure your Fitolium capsule buy online India experience. You can disable cookies, but this may limit Website functionality;

Location: GPS data to ensure accurate delivery of Fitolium capsules across India;

Device Details: Non-personal data (e.g., device model, app crash reports) to enhance Fitolium capsule official website India performance;

Analytics: Google Analytics tracks usage (e.g., page visits) to improve our Website, collecting only anonymous IP data, governed by Google’s Terms and Privacy Policy.

7. We may disclose your data to:

Fitolium affiliates or partners for service delivery;

Insurers or employers for claim processing related to Fitolium capsule purchases;

Trusted third parties (e.g., delivery or data service providers) bound by confidentiality agreements;

Authorities as required by Indian law;

Parties to protect safety, investigate fraud, or respond to legal requests;

Successors in case of business transfers, including Fitolium capsule data;

Others you authorize when providing your data.

8. Data retention may continue post-relationship for a reasonable period to fulfill purposes or legal obligations, such as retaining Fitolium capsule order records.

9. This Privacy Policy applies only to data collected via our Website, Fitolium App, or related communications. Third-party sites linked from our Website have separate privacy policies, and we encourage you to review them.

WITHDRAWING YOUR CONSENT

10. You may withdraw consent for data collection, use, or disclosure by emailing our Data Protection Officer at the contact below, ensuring control over your Fitolium capsule-related data.

11. We process withdrawal requests within ten (10) business days, informing you of any impacts, such as inability to process Fitolium capsule orders. Complex requests may take longer, with notification within thirty (30) days.

12. Withdrawing consent may limit our ability to provide services, like Fitolium capsule delivery. You may cancel withdrawal by notifying us in writing.

13. Withdrawal does not affect our right to retain data where permitted by Indian law or require deletion of existing records, subject to retention clauses below.

ACCESS TO AND CORRECTION OF PERSONAL DATA

14. To access or correct your personal data (e.g., for Fitolium capsule orders), email our Data Protection Officer with your details, data description, and relevant timeframe.

15. A reasonable fee may apply for access requests, communicated upfront.

16. We respond within fourteen (14) business days, or notify you within thirty (30) days if more time is needed. If unable to comply, we’ll explain why, per Indian law.

PROTECTION OF PERSONAL DATA

17. We use robust measures—antivirus, encryption, and need-to-know access—to protect your data from unauthorized use, ensuring secure Fitolium capsule online purchase India.

18. While no online system is fully secure, we continuously enhance our security to safeguard your Fitolium capsule-related data.

ACCURACY OF PERSONAL DATA

19. We rely on your provided data. To keep it accurate, update us via email at the contact below, ensuring seamless Fitolium capsule services.

RETENTION OF PERSONAL DATA

20. You may delete some App records via “History” > “Delete,” but backups are retained per clauses 21 and 22 for legal compliance.

21. We retain data as needed for purposes (e.g., Fitolium capsule order fulfillment) or as required by Indian law.

22. Data is anonymized or deleted when no longer needed, ensuring compliance and privacy for Fitolium capsule users.

TRANSFERS OF PERSONAL DATA OUTSIDE OF INDIA

23. We primarily store data in India. If transferred abroad, we ensure protections comparable to Indian laws, safeguarding your Fitolium capsule data.

DATA PROTECTION

Contact our Data Protection Officer for inquiries, feedback, or requests about our data protection policies:

Data Protection Contact

Email Address: [email protected]

EFFECT OF PRIVACY POLICY AND CHANGES TO PRIVACY POLICY

This Privacy Policy complements other notices or consent clauses related to your data for Fitolium capsule services.

We may update this Policy without prior notice. Check the last updated date to stay informed. Continued use of our services acknowledges acceptance of changes.

Effective date: May 18, 2025

Last updated: May 18, 2025